Terms & Conditions available in English only

Payment method

We currently only accept payment via PayPal.

Posting and packaging

Posting is with Royal Mail and within the UK the costings are as follows for 1 x kamishibai set, 1 x frame or one set (1 x kamishibai and 1 x frame)

  • 1st class – 1-3 day delivery – £6.50
  • 1st class signed for – 1-3 day delivery – £7.50
  • 2nd class – 3-5 day delivery – £4.00
  • 2nd class signed for – 3-5 day delivery – £5.00

For international shipping please contact me.

I aim to dispatch orders the day after your order has been placed.

I use tried and tested packaging to ensure your goods arrive in good condition.  Please contact me at wendy@thesidlawhare.co.uk if your goods arrive damaged.

Cancelations

You the customer have the unconditional right to cancel your order in compliance with the Online and Distance Selling Regulations.

If, for any reason, you would like to cancel your order please contact me at wendy@thesidlawhare.co.uk as soon as possible up to the 14th day after placing your order.

If you cancel your order after it has been dispatched you will be responsible for the cost of returning the item.

Please refer to the returns policy for more information.

Returns

I hope that you are happy with your order, however, if you are not entirely satisfied please do get in touch with me as soon as your order arrives.  I offer a no questions asked returns policy if contact is made within 14 days of receiving your order.  If an item is faulty, please contact me, I am happy to offer a full refund or exchange.  The postage on returning an item will be at cost to the buyer apart from in the instance where the item is faulty.

I cannot be held responsible for returned goods being lost on there way to me.  Therefore I strongly recommend retaining proof of postage or using signed for delivery.

Please contact me at wendy@thesidlawhare.co.uk or by phone on 07896234350.

All returns should be sent to:
The Sidlaw Hare
7A Highlands Avenue
London W3 6ES

Links to other website

Our website contains links to other websites of interest owned and operated by third parties, if you use these links you leave our website.  The Sidlaw Hare does not guarantee, approve or endorse the information or products available on these sites.  The Sidlaw Hare cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our terms and conditions. The Sidlaw Hare has no control over the contents of any linked website and is not responsible for these websites or their content or availability.  We advise that you look at the privacy statement applicable to the website in question.